Terms of Service

Terms of Service - Global Vector

Welcome to Global Vector, your trusted raster to vector conversion service. By using our services, you agree to the following terms and conditions:

File Submission

  1. Accepted Formats: We accept various raster image formats including JPG, PNG, JPEG, and PSD for conversion
  2. File Complexity: While we don’t explicitly classify file complexity, our pricing is based on the intricacy of the image and the requested delivery time
  3. Client Requirements: Please provide specific requirements for your project, including desired vector format (AI, SVG, EPS, PDF, etc.), color preferences, and any style guidelines

Conversion Process

  1. Turnaround Time: In most cases, Global Vector will deliver results within 24 hours. More complex files may require additional time.
  2. Communication: For all inquiries and project-related communication, please contact us via email at steve@globalvector.co.nz.
  3. Quality Control: Our dedicated team ensures high-quality conversions through rigorous quality control measures.

Delivery and Ownership

  1. File Delivery: Converted files will be delivered electronically. The specific method will be communicated during the project.
  2. Usage Rights: Converted files can be used for both personal and commercial printing purposes
  3. Intellectual Property: While we respect your intellectual property rights, please ensure you have the necessary permissions for any copyrighted material submitted for conversion.

Pricing and Payment

  1. Pricing Structure: Our pricing starts at $40 NZD per image. The final price depends on image complexity and requested delivery time.
  2. Payment Methods: Global Vector accepts payments via PayPal and bank transfer.
  3. Refund Policy: We offer a satisfaction guarantee. If you’re not satisfied with our work, please contact us to discuss potential refunds or revisions.

Disclaimer

  1. Accuracy: While we strive for the highest accuracy, we cannot guarantee 100% precision in all conversions. We recommend reviewing the converted files upon receipt.
  2. Compatibility: We provide files in standard vector formats, but cannot guarantee compatibility with all software and devices.
  3. Results: While we ensure high-quality vector conversions, we cannot guarantee specific outcomes from using the converted files in your projects.By using Global Vector’s services, you acknowledge that you have read, understood, and agree to these terms of service. We reserve the right to modify these terms at any time, and it is your responsibility to review them periodically for changes.For any questions or concerns regarding these terms, please contact us at steve@globalvector.co.nz.
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